Atachy Terms of Service
Effective date: October 8, 2026
Last updated: October 21, 2026
These Terms of Service ("Terms") are a legally binding agreement between you and Sowilo LLC, doing business as Atachy ("Atachy," "we," "us," or "our"), governing your access to and use of the Atachy mobile application, website, and related services (collectively, the "Service").
Atachy is offered only in the United States and is intended only for adults age 18 and older.
Please read these Terms carefully. Section 18 contains a binding arbitration agreement and class-action waiver that affect your legal rights unless you timely opt out.
1. Acceptance of These Terms
You accept these Terms when you create an account through a registration flow that requires you to affirmatively indicate agreement to these Terms, including by checking an acceptance box and submitting the registration.
You also agree to Atachy's Privacy Policy.
Your acceptance of the Privacy Policy acknowledges Atachy's disclosures. It does not replace a separate consent where applicable privacy law requires a specific or separate consent for sensitive personal information, consumer health data, biometric identifiers or biometric information, automatic renewal, or another regulated activity.
Atachy may maintain an electronic record of your acceptance, including the version of the Terms accepted, date and time, account identifier, and related transaction or session information.
If you do not agree to these Terms, do not create an account or use the Service.
2. Eligibility
You must be at least 18 years old to use Atachy.
By creating an account or using the Service, you represent and warrant that:
- You are at least 18 years old.
- You have legal capacity to enter into these Terms.
- You are not prohibited by applicable law from using the Service.
- You will provide accurate account information.
- You will use the Service only from within the United States while Atachy remains a U.S.-only service.
Atachy collects date of birth before a user may access dating functionality.
A person who enters a date of birth showing an age under 18 cannot create an account.
If Atachy confirms that an account belongs to a person under 18, it closes the account as described in the Privacy Policy.
Atachy may request age or identity-related information where reasonably necessary to enforce eligibility, prevent fraud, or protect users.
Atachy may suspend or terminate an account if it reasonably believes the account belongs to a person under 18.
Atachy is a U.S.-only service. Atachy is available only in the United States. When you create an account, we ask you to confirm that you are in the United States, and we check which country your internet connection comes from.
3. What Atachy Provides
Atachy is a consumer dating and relationship platform.
Features may include:
- Dating profiles.
- Discovery and matching.
- Messaging.
- Attachment-style questionnaires and results.
- Profile voice prompts.
- An AI relationship coach.
- Subscription features.
- Blocking, reporting, and safety tools.
- Optional facial liveness and one-to-one verification.
- Other features identified within the Service.
Features may change over time.
Atachy does not guarantee that you will receive matches, messages, dates, relationships, compatibility, personal improvement, or any particular outcome from using the Service.
4. Attachment-Style Assessment and Relationship Insights
Atachy may provide an attachment-style assessment, related scores, classifications, or other relationship-oriented insights.
These features are based in part on information users provide about themselves.
They are provided for informational, self-reflection, entertainment, and matching purposes only.
They are not:
- Medical advice.
- Mental-health treatment.
- Psychological treatment.
- Therapy.
- A clinical assessment.
- A psychiatric or psychological diagnosis.
- A substitute for advice from a qualified professional.
- A guarantee that two people are compatible.
- A prediction that a relationship will succeed or fail.
Atachy stores individual questionnaire responses in addition to calculated assessment results. Your attachment-style classification is not displayed to other users.
You should use your own judgment when making personal, relationship, health, safety, financial, or other significant decisions.
5. AI Relationship Coach
Atachy's AI relationship coach, currently called Rowan, uses automated artificial intelligence to generate responses based on information you choose to provide and, as described in Section 5.6, limited information about users you have matched with who have chosen to allow it.
5.1 AI limitations
AI-generated responses may be inaccurate, incomplete, inappropriate, repetitive, outdated, or misleading.
The AI coach does not know all relevant facts about your circumstances and cannot independently verify what you or another person has said.
You are responsible for evaluating AI-generated information before relying on it.
5.2 Not therapy, medical care, or professional advice
The AI coach is not a therapist, psychologist, psychiatrist, physician, crisis counselor, lawyer, financial adviser, or other licensed professional.
It does not provide medical, psychological, psychiatric, legal, financial, or other professional advice.
Do not use the AI coach as a substitute for qualified professional assistance.
5.3 Not an emergency or crisis service
The AI coach is not an emergency service and is not monitored by a human in real time.
It may fail to identify a crisis, may misunderstand what you say, and cannot reliably determine whether you or another person is in danger.
Do not rely on Atachy or the AI coach to contact emergency services, law enforcement, family members, clinicians, or other third parties on your behalf.
If you or another person may be in immediate danger, call 911 or go to the nearest emergency department.
If you are in the United States and you are experiencing suicidal thoughts, a mental-health crisis, or emotional distress, call or text 988 to reach the 988 Suicide & Crisis Lifeline.
5.4 AI inputs and outputs
You retain your rights in content you submit to the AI coach.
As between you and Atachy, Atachy does not claim ownership of the personal text you submit merely because you use the AI coach.
Subject to applicable law and third-party rights, you may use AI-generated responses produced for your account for your personal purposes.
AI-generated output may not be unique. Similar or identical output may be provided to other users.
Atachy does not represent that AI output is copyrightable, exclusively owned by you, noninfringing, or suitable for commercial exploitation.
Atachy retains all rights in the Service itself, including software, workflows, system prompts, templates, interfaces, models owned by Atachy, product design, and other Atachy intellectual property.
5.5 Future voice interaction
Voice interaction with the AI coach is not enabled for beta.
Atachy may offer voice interaction with the AI coach in a later product phase. If that capability is enabled, audio submitted through the voice feature may be transmitted to a third-party transcription provider, and the resulting text may be processed by Atachy's AI provider to generate a response.
Atachy will update its disclosures to identify the applicable processing details and will obtain any consent required by applicable law before enabling that capability.
These Terms do not represent that Atachy has selected a particular transcription provider, retention period, or voice-processing configuration for that future feature.
5.6 Coaching about a match
When you ask Rowan about someone you have matched with on Atachy, Rowan may use limited information about that person to tailor its guidance to you, but only if that person has chosen to allow it. That information is their profile, the attachment style their results lean toward, and how confident those results are. It does not include their assessment scores, their assessment answers, or their coach conversations, and it is not used when their results are low-confidence. Rowan does not reveal another user's attachment style, assessment answers, or coach conversations to you.
You can choose whether Rowan may use the same limited information about you to tailor its guidance to users you have matched with. This is off unless you turn it on, and you can turn it off at any time in Settings. Rowan stops using that information for all of your matches when you turn it off, and for a particular match when you or that user unmatch or block the other. Turning it off, unmatching, or blocking does not erase guidance Rowan has already given or coaching history already saved to another user's account.
6. Your Account
You are responsible for:
- Maintaining the confidentiality of your credentials.
- Activity conducted through your account.
- Providing accurate account information.
- Keeping account information reasonably current.
- Taking reasonable steps to protect your device and account.
You may not:
- Sell, transfer, rent, or share your account.
- Allow another person to impersonate you through your account.
- Create an account for a person under 18.
- Use another person's credentials without authorization.
Notify Atachy promptly if you believe your account has been compromised.
7. Optional Facial Verification
Atachy intends to offer an optional live facial-verification feature at beta.
The feature is intended to perform two related functions:
- Determine whether the live capture satisfies a liveness check.
- Compare the live capture on a one-to-one basis against the reference image used for verification.
Atachy intends to use Microsoft Azure Face to perform this processing.
The facial-verification feature is not a criminal background check and does not establish that a user is safe, trustworthy, free of a criminal history, or truthful about other information in the user's profile.
A successful result is intended to indicate only that the facial-verification process returned a successful liveness and one-to-one comparison result under the technical configuration used for the verification.
Atachy intends to retain only a limited verification outcome, such as a boolean or comparable result, along with limited account-security information such as verification status, timestamps, and attempt counts.
Atachy does not intend to retain the submitted verification images, facial templates, embeddings, or other facial-geometry records in Atachy's own systems after the verification process.
Microsoft Azure Face may process verification-session information as part of the service. Atachy will invoke the applicable session-deletion function promptly after each completed verification.
Because the live facial-verification feature may involve information regulated as biometric information under applicable state law, separate notices, consents, retention requirements, destruction requirements, and other conditions may apply before the feature is activated.
Your general acceptance of these Terms is not intended to substitute for any separate biometric notice or consent required by applicable law.
Until live liveness and one-to-one facial verification is activated, Atachy's selfie check only detects whether a face is present. The notice, consent, retention and withdrawal terms for that check are in Atachy's Biometric Data Policy at atachyapp.com/legal/biometric-policy, and Atachy asks for your consent on a separate screen before the check. Live liveness and one-to-one facial verification will not be activated until the required biometric notice, consent, retention, destruction and withdrawal materials for it are in place.
You may not represent to another user that Atachy's facial-verification feature constitutes government-ID verification, a criminal-history screening, or a guarantee of another user's identity, safety, or trustworthiness.
8. User Conduct and Acceptable Use
Your use of the Service is also governed by the Atachy Acceptable Use Policy (atachyapp.com/legal/acceptable-use), which is part of these Terms. It sets the minimum age to use Atachy and lists what you may not do on the Service.
Without limiting the Acceptable Use Policy, you may not use the Service to:
- Engage in, facilitate, or promote human trafficking, including sex trafficking and any other sexual exploitation of any person.
- Abuse another person, or aid, abet, or encourage anyone else to abuse another person.
Atachy may investigate suspected violations and may remove content, limit functionality, suspend accounts, terminate accounts, or take other reasonable enforcement action.
Atachy is not obligated to monitor every user, message, item of content, AI coach interaction, or interaction between users.
9. User Content
"User Content" means photographs, profile information, profile voice prompts, messages, text, reports, AI coach inputs, and other content you submit through the Service.
9.1 Ownership
You retain ownership of your User Content, subject to rights you grant under these Terms.
9.2 License to operate the Service
You grant Atachy a nonexclusive, worldwide, royalty-free license to host, store, reproduce, display, transmit, modify solely for technical formatting, and otherwise process your User Content only as reasonably necessary to:
- Provide the Service.
- Display profile content, including profile voice prompts, to users you make that content available to through the Service.
- Deliver your content to people or features you direct.
- Operate matching, messaging, AI coach, moderation, safety, support, and related functionality.
- Maintain and secure the Service.
- Investigate violations.
- Comply with law.
This license includes the right to allow Atachy's service providers to process User Content solely as necessary to provide services to Atachy.
The license ends when the relevant User Content is deleted from Atachy's systems, except to the extent:
- Continued retention is permitted or required by law.
- The content remains in another user's lawful copy of a communication.
- Limited safety, moderation, fraud-prevention, backup, dispute, consent, or legal records are retained as described in the Privacy Policy.
9.3 Profile voice prompts
Atachy intends to offer profile voice prompts at beta.
If you record a profile voice prompt, you direct Atachy to store the audio and make it playable to other users through the applicable profile feature.
The profile voice-prompt feature is for ordinary audio playback with a written transcript. Atachy creates a transcript of your recording, which you can review and edit, and shows it with your clip. Atachy does not use that feature to create a voiceprint or derive a voice biometric identifier.
You may remove or replace a profile voice prompt using the controls Atachy makes available.
If Atachy later materially changes how voice-prompt audio is processed, including by deriving a voiceprint or biometric identifier, Atachy will update its disclosures and address any consent required by applicable law before enabling that processing.
9.4 Your responsibility for content
You represent and warrant that:
- You have the rights necessary to submit your User Content.
- Your submission and Atachy's permitted use of the content will not violate applicable law or another person's rights.
Do not submit another person's private communications, photographs, intimate information, identification materials, health information, or other sensitive content unless you have lawful authority to do so.
Screenshot or OCR analysis of private communications is not enabled for beta. These Terms should not be understood as authorization or clearance for a future screenshot or OCR analysis feature.
10. Dating Safety and Interactions With Other Users
Meeting people through a dating service involves risk.
Atachy cannot guarantee the identity, intentions, history, statements, conduct, or safety of another user.
Atachy may use facial verification or other technical tools intended to reduce fraud or abuse, but those tools are not a substitute for your own judgment and do not guarantee that a profile is truthful, that a user has no criminal history, or that a user is safe.
Use caution when communicating with anyone you do not know.
Safety measures include the following:
- There is no substitute for acting with caution when communicating with a stranger who wants to meet you.
- Anyone capable of identity theft may also be capable of falsifying a dating profile.
- Avoid placing your last name, home address, personal email address, phone number, workplace, financial information, or other unnecessary identifying information in a public profile or early messages.
- Stop communicating with anyone who pressures you for money, financial information, credentials, intimate images, or sensitive personal information.
- Be cautious if another user attempts to move communication away from the Service immediately.
- If you meet in person, tell a friend or family member where you are going and when you expect to return.
- Meet in a populated public place.
- Arrange your own transportation to and from the meeting.
- Do not rely on another user to pick you up at your home.
- Consider telling someone you trust whom you are meeting.
- Report suspicious, threatening, fraudulent, or abusive conduct through the Service.
- Contact law enforcement or emergency services when appropriate.
You are responsible for your interactions with other users, both online and offline.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
10.1 New York and New Jersey users
Atachy intends to serve users in New York and New Jersey.
New York and New Jersey users may receive additional safety disclosures or notices through registration, account, safety, or other product surfaces.
The safety information in these Terms does not replace any separate notice that applicable law requires to be presented at a particular time or in a particular manner.
Atachy's safety notice is at atachyapp.com/safety/notice. New York users can also find their rights as members at atachyapp.com/legal/member-rights.
11. Blocking, Reporting, and Moderation
Atachy may provide tools that allow users to block or report other users.
A report does not guarantee any particular enforcement action.
Atachy may review reports, relevant account information, and associated content to investigate safety issues, fraud, abuse, or violations of these Terms.
Atachy may preserve limited moderation or safety records after content or accounts are otherwise deleted where reasonably necessary for abuse prevention, repeat-offender enforcement, security, legal compliance, or dispute resolution, subject to applicable law.
12. Subscriptions and Automatic Renewal
Atachy offers paid subscriptions through web checkout processed by Stripe, including purchases you start from the Atachy app.
At beta, all subscriptions are purchased through Stripe checkout controlled by Atachy. If Atachy later offers subscriptions through Apple App Store or Google Play in-app billing, the provisions of this Section that describe those channels will apply to those purchases.
The billing rules and available cancellation or refund mechanisms differ depending on the channel through which you purchase your subscription.
12.1 Subscription tiers and prices
At beta, Atachy intends to offer the following subscription tiers and billing periods:
| Billing period | Premium |
|---|---|
| Weekly | $9.99 |
| Monthly | $19.99 |
| Three-month | $49.99 |
| Six-month | $89.99 |
The price and billing period presented to you in the applicable purchase flow control your purchase.
Atachy may change prices or available plans prospectively. A price change affecting an existing automatically renewing subscription will be subject to the notice, consent, or cancellation rights required by applicable law and the applicable billing platform.
12.2 Purchase disclosures
Before you purchase an automatically renewing subscription, the applicable purchase flow will disclose clearly and conspicuously, as applicable:
- The subscription price.
- Billing frequency.
- The length of the initial subscription period.
- The length of each renewal period.
- That the subscription renews automatically unless canceled.
- The amount of the recurring charge or the method for determining it.
- Any trial, introductory, promotional, or discounted period if Atachy later offers one.
- The price that would apply after a trial or promotional period.
- How and when to cancel.
- Material limitations on the subscription offer.
- Any other information required by applicable law.
Atachy will also provide its own subscription disclosure in connection with the purchase flow.
Your agreement to general Terms of Service is not intended to substitute for any separate automatic-renewal consent required at checkout.
12.3 Web subscriptions through Stripe
If you purchase through the Atachy website, your subscription is processed through Stripe.
Before Atachy submits an automatically renewing web subscription for payment, the web purchase flow will present the applicable automatic-renewal terms and request an affirmative action indicating your consent.
Atachy may retain records of your web subscription consent, transaction, plan, renewal status, and related billing information as described in the Privacy Policy.
By completing a web subscription purchase, you authorize Atachy and Stripe to charge the applicable subscription price and taxes for the initial subscription period and each subsequent renewal period until the subscription is canceled.
You can cancel a web subscription in the Atachy app or website under Settings → Subscription, using "Cancel and move to Free" or, within three business days of purchase, "Cancel and get a full refund".
12.4 Native subscriptions through Apple App Store or Google Play
This subsection applies only if Atachy later offers subscriptions through Apple App Store or Google Play in-app billing. If you purchase an Atachy subscription in the iOS or Android application, the purchase is processed through Apple App Store or Google Play in-app billing, as applicable.
The applicable app store controls the payment transaction and may control recurring-charge authorization, payment credentials, subscription management, cancellation, and refund processing.
Atachy will also present its own pre-purchase subscription disclosure within the Service.
By completing an app-store purchase, you also agree to the applicable app store's billing terms.
Atachy does not directly receive or control your complete payment-card information for an app-store purchase.
12.5 Automatic renewal
Unless you cancel before the applicable renewal, an automatically renewing subscription renews for the renewal period disclosed at purchase.
For a web subscription, you authorize Atachy and Stripe to process the applicable recurring charge until cancellation.
For an app-store subscription, recurring charges are processed through Apple App Store or Google Play under the applicable store billing relationship.
Atachy may receive subscription or entitlement information from the applicable billing provider so that it can provide or discontinue paid features associated with the subscription.
12.6 Affirmative consent and consent records
Atachy intends for the purchase flow to obtain any affirmative consent to automatic renewal required by applicable law.
For web purchases, Atachy controls the checkout flow and will obtain affirmative renewal consent through the Atachy web purchase process before submitting the subscription charge.
For native purchases, Apple or Google provides the app-store purchase and recurring-charge authorization flow. Atachy will also display its own pre-purchase disclosure.
Atachy may retain records showing the terms presented, subscription selected, billing channel, date and time, account identifier, and other transaction information associated with the subscription.
General acceptance of these Terms is not intended to replace any separate renewal consent required at the point of purchase.
12.7 Post-purchase acknowledgment
After purchase, Atachy or the applicable billing provider will provide or make available an acknowledgment or receipt associated with the transaction.
Where Atachy is required to provide a retainable acknowledgment identifying applicable renewal terms, cancellation information, or other legally required information, Atachy will do so.
12.8 Renewal, annual, and price-change notices
Atachy will provide, or where applicable will coordinate with the applicable billing provider concerning, renewal reminders, annual reminders, trial-ending notices, promotional-price notices, fee-change notices, and other subscription notices required by applicable law.
Atachy does not intend to rely on a general statement in these Terms as a substitute for a transaction-specific notice when applicable law requires a separate notice.
12.9 Cancellation of web subscriptions
You may cancel an automatically renewing web subscription through the cancellation method Atachy provides for web subscribers.
Go to Settings → Subscription and choose "Cancel and move to Free" or, within three business days of purchase, "Cancel and get a full refund".
Cancellation of a web subscription prevents future renewal charges after the cancellation becomes effective.
Unless applicable law or a specific subscription offer provides otherwise, cancellation ordinarily does not terminate access before the end of a period already paid for.
Where applicable law provides a nonwaivable cancellation, rescission, or refund right, Atachy will honor that right.
12.10 Cancellation of native subscriptions
For subscriptions purchased through Apple App Store or Google Play, the applicable app store controls ordinary subscription cancellation.
You should use the subscription-management process provided by Apple or Google to stop future automatic renewals.
When Atachy receives and can act upon a supported cancellation or entitlement update from the applicable store, Atachy will update the associated Service entitlement accordingly.
If you contact Atachy support concerning cancellation of a native subscription, Atachy may provide instructions or assistance with the applicable app-store process.
12.11 Refunds generally
Except where applicable law requires otherwise or a specific offer expressly provides otherwise, subscription charges are nonrefundable after they are charged.
If you cancel, you ordinarily retain access through the end of the paid subscription period unless applicable law or the applicable billing provider requires a different result.
Nothing in this Section limits any refund, cancellation, rescission, cooling-off, or similar right that cannot lawfully be waived.
For a web subscription, Atachy can administer an applicable refund through the Stripe billing relationship it controls.
For a native subscription, Apple or Google holds and processes the applicable app-store payment. Atachy does not directly control issuance of an app-store refund.
12.12 New York web subscriptions
If you are a New York user and purchase a qualifying paid Atachy dating subscription through the Atachy website using Stripe, Atachy will provide a three-business-day cancellation right with a refund as applicable to the web subscription.
Atachy will administer that web cancellation and refund directly through its own support and Stripe billing process.
A request concerning this New York web cancellation right may be sent to:
support@atachyapp.com
The web cancellation and refund process described in this subsection applies to subscriptions purchased directly through Atachy's web checkout. It does not describe the refund mechanics for a subscription purchased through Apple App Store or Google Play.
Your rights as an Atachy member, including the three-business-day cancellation with a full refund, the membership hold and fraud notices, are at atachyapp.com/legal/member-rights.
12.13 New York native subscriptions
For a New York user who purchases a subscription through Apple App Store or Google Play, Atachy does not directly hold or control the app-store payment.
If such a user submits a qualifying cancellation request to Atachy support, Atachy will:
- Take the steps available to Atachy to stop or prevent continued Atachy subscription entitlement or renewal where Atachy has technical control to do so.
- Direct or assist the user with the applicable Apple or Google subscription-management and refund process.
- Facilitate or honor a refund through support and the applicable store process to the extent available through that billing relationship.
Atachy cannot itself issue a store-controlled refund when Apple or Google retains exclusive control over the applicable funds and refund mechanism.
This subsection describes Atachy's intended operational process for native subscriptions. It does not represent that this process satisfies any particular New York statutory cancellation, refund, membership-hold, or paid-dating requirement.
At launch, the Atachy apps do not sell subscriptions through Apple App Store or Google Play: they send you to Atachy's web checkout, so the web-subscription terms in Sections 12.3, 12.9 and 12.12 apply to every paid subscription. This subsection applies only if Atachy later offers app-store subscriptions.
12.14 California automatic-renewal rights
For subscriptions subject to California automatic-renewal requirements, Atachy intends to provide the disclosures, affirmative consent, acknowledgment, cancellation mechanism, renewal or annual reminders, fee-change notices, and other protections required by applicable law.
For web subscriptions, Atachy controls the Stripe checkout and web subscription-management relationship.
For native subscriptions, Apple or Google controls the app-store billing transaction and ordinary store subscription-management process, while Atachy also provides its own applicable pre-purchase disclosure.
Atachy will not treat general acceptance of these Terms as a substitute for a separate purchase consent where applicable law requires separate affirmative consent to automatic-renewal terms.
12.15 Trials and promotional pricing
If Atachy later offers a free trial, discounted period, promotional subscription, or other offer that converts to a paid or higher-priced subscription, the purchase flow will state the applicable conversion price and timing before enrollment and Atachy will provide any required reminder or notice.
12.16 Billing-channel differences
The billing channel through which you subscribe affects who processes your payment and how ordinary billing changes, cancellations, and refunds are carried out.
If you subscribe on the web, Stripe processes the payment for Atachy.
If you subscribe in a native application, Apple App Store or Google Play processes the payment under the applicable store billing relationship.
Changing devices, deleting the application, deleting a payment method, or ceasing to use the Service does not necessarily cancel an automatically renewing subscription.
You remain responsible for using the cancellation method applicable to your billing channel unless applicable law provides otherwise.
13. Third-Party Services
The Service relies on third-party technology and service providers.
These may include payment processors, app stores, cloud providers, identity providers, AI providers, communications services, geocoding and mapping providers, and other infrastructure providers.
Current providers include services operated by Anthropic, Microsoft Azure, Stripe, Apple, Google, Meta / Facebook, Resend, Firebase, Vercel, Mapbox, and Nominatim / OpenStreetMap, as described more fully in the Privacy Policy.
Your use of certain third-party functionality may also be governed by the third party's terms.
Atachy is not responsible for a third party's independent services, systems, websites, billing decisions, refund decisions, or conduct except to the extent liability cannot lawfully be excluded.
Nothing in this Section limits a nonwaivable consumer right or an obligation Atachy itself is required by law to perform.
14. Intellectual Property
Except for User Content and third-party materials, Atachy and its licensors own the Service and all associated intellectual property, including:
- Software.
- Source and object code.
- Interfaces.
- Product design.
- Branding.
- Logos.
- Text and graphics created by Atachy.
- Matching systems.
- Assessment presentation and product structure.
- AI workflows, prompts, templates, and system design.
- Databases and compilations to the extent protected by law.
These Terms do not transfer ownership of Atachy's intellectual property to you.
Subject to these Terms, Atachy grants you a limited, personal, revocable, nonexclusive, nontransferable right to use the Service for its intended consumer purpose.
15. Suspension and Termination
You may stop using the Service at any time.
You may request account deletion as described in the Privacy Policy.
Atachy may suspend, restrict, or terminate access if it reasonably believes that:
- You violated these Terms.
- Your account presents a safety, security, fraud, or abuse risk.
- You are under 18.
- Your activity may expose Atachy or another person to legal liability.
- Suspension is reasonably necessary to protect the Service or another user.
- Applicable law requires the action.
Where appropriate and legally required, Atachy may provide notice or an opportunity to appeal an account action.
Deleting your Atachy account does not necessarily cancel a paid subscription administered through Apple App Store or Google Play. You must use the applicable billing-channel cancellation process unless Atachy or applicable law expressly provides otherwise.
Termination does not eliminate rights or obligations that by their nature should survive, including provisions concerning intellectual property, accrued payment obligations, disclaimers, limitation of liability, indemnification, dispute resolution, and provisions necessary to interpret or enforce these Terms.
16. Warranty Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."
ATACHY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, ATACHY DOES NOT WARRANT THAT:
- THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ALL TIMES.
- ANY USER IS WHO THEY CLAIM TO BE.
- FACIAL VERIFICATION ESTABLISHES A USER'S LEGAL IDENTITY OR GUARANTEES THAT A USER IS SAFE OR TRUSTWORTHY.
- ANY USER IS SAFE, TRUSTWORTHY, COMPATIBLE, OR FREE OF A CRIMINAL HISTORY.
- ANY MATCH, ASSESSMENT, OR AI OUTPUT WILL BE ACCURATE OR PRODUCE A PARTICULAR RESULT.
- INFORMATION PROVIDED BY ANOTHER USER IS TRUE OR COMPLETE.
- AI OUTPUT WILL BE ACCURATE, UNIQUE, NONINFRINGING, OR APPROPRIATE FOR YOUR CIRCUMSTANCES.
- THE SERVICE WILL DETECT EVERY SAFETY RISK, FRAUD, THREAT, CRISIS, OR POLICY VIOLATION.
- DEFECTS WILL ALWAYS BE CORRECTED.
YOU ASSUME THE RISKS INHERENT IN INTERACTING WITH OTHER PEOPLE ONLINE AND OFFLINE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF PARTICULAR WARRANTIES. THOSE EXCLUSIONS APPLY ONLY TO THE EXTENT PERMITTED BY LAW.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATACHY, SOWILO LLC, AND THEIR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, LOSS OF GOODWILL, EMOTIONAL DISTRESS, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATACHY IS NOT LIABLE FOR THE ACTS, OMISSIONS, STATEMENTS, CONTENT, OR CONDUCT OF ANOTHER USER, INCLUDING CONDUCT OCCURRING DURING OR AFTER AN IN-PERSON MEETING.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATACHY IS NOT LIABLE FOR HARM CAUSED BY RELIANCE ON AN ATTACHMENT ASSESSMENT, AI COACH RESPONSE, FACIAL-VERIFICATION RESULT, OR OTHER AUTOMATED OUTPUT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF ATACHY AND SOWILO LLC FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
- THE AMOUNT YOU PAID FOR THE SERVICE THROUGH ANY BILLING CHANNEL DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
- $100.
THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
NOTHING IN THESE TERMS LIMITS LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, PERSONAL INJURY TO THE EXTENT SUCH LIABILITY CANNOT LAWFULLY BE LIMITED, OR ANY OTHER LIABILITY THAT APPLICABLE LAW PROHIBITS ATACHY FROM LIMITING OR EXCLUDING.
SOME JURISDICTIONS DO NOT ALLOW PARTICULAR LIMITATIONS OF LIABILITY. IN THOSE JURISDICTIONS, THE LIMITATIONS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
18. Dispute Resolution, Arbitration, and Class-Action Waiver
Please read this Section carefully. It affects your right to go to court.
18.1 Informal dispute resolution
Before filing arbitration or a court action, you and Atachy agree to make a good-faith effort to resolve the dispute informally for at least 30 days.
A notice of dispute should include:
- Your full name.
- Email address associated with your account.
- A description of the dispute.
- The relief requested.
Send the notice to:
legal@atachyapp.com
The 30-day informal period does not prevent either party from seeking urgent temporary relief where necessary to prevent imminent harm, nor does it require a party to allow a limitations period to expire.
18.2 Agreement to arbitrate
Except for the claims identified in Section 18.3, you and Atachy agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Service, your account, a subscription, or your relationship with Atachy will be resolved by binding individual arbitration rather than in court.
The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.
Arbitration will be administered by the American Arbitration Association ("AAA") under the AAA Consumer Arbitration Rules then in effect, as modified by these Terms to the extent permitted.
Information about AAA and its current rules is available from AAA.
The arbitrator has authority to award the same individualized remedies that would be available in court, including damages and injunctive or declaratory relief where authorized by law.
18.3 Exceptions
Either party may:
- Bring an individual claim in small claims court if the claim qualifies and remains there on an individual basis.
- Seek temporary or preliminary judicial relief where necessary to preserve rights or prevent imminent harm while arbitration is pending.
- Bring a claim concerning infringement or misappropriation of intellectual-property rights in a court of competent jurisdiction where applicable law permits.
18.4 Arbitration procedure and fees
Arbitration may be conducted by telephone, video conference, written submissions, or an in-person hearing as permitted by the AAA Consumer Arbitration Rules and determined by the arbitrator.
Payment of filing, administrative, and arbitrator fees will be governed by the AAA Consumer Arbitration Rules and applicable law.
Atachy will pay arbitration fees that it is required to pay under those rules or applicable law.
Atachy will not seek attorney fees from a consumer in arbitration unless the arbitrator determines that applicable law permits such an award.
18.5 Individual proceedings only
YOU AND ATACHY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- NO CLAIM MAY BE ARBITRATED OR LITIGATED AS A CLASS ACTION.
- NO PARTY MAY ACT AS A CLASS REPRESENTATIVE OR CLASS MEMBER.
- NO CLAIM MAY BE BROUGHT AS A PRIVATE ATTORNEY GENERAL, REPRESENTATIVE, OR COLLECTIVE ACTION EXCEPT TO THE EXTENT A PARTICULAR RIGHT CANNOT LAWFULLY BE WAIVED.
- AN ARBITRATOR MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO RESOLVE THAT PARTY'S INDIVIDUAL CLAIM.
18.6 Coordinated or mass arbitration filings
If 25 or more substantially similar arbitration demands are filed against Atachy within a coordinated period and are represented or coordinated by the same or affiliated counsel or organizations, the AAA Mass Arbitration Supplementary Rules will apply if AAA determines that the filings qualify as a mass arbitration under those rules.
Nothing in this subsection creates a contractual batching procedure, bellwether process, stay, or delay beyond procedures authorized by the applicable AAA rules or agreed to by the affected parties.
The parties may participate in any process-arbitrator, mediation, administrative-review, or other coordination procedure provided by the AAA Mass Arbitration Supplementary Rules.
18.7 Arbitration opt-out
You may opt out of this arbitration agreement by sending written notice within 30 days after the date you first accept these Terms.
Your opt-out notice must include:
- Your full name.
- The email address associated with your Atachy account.
- A clear statement that you are opting out of the arbitration agreement in the Atachy Terms of Service.
Send the notice to:
legal@atachyapp.com
Opting out of arbitration does not affect the remaining Terms.
18.8 Changes to arbitration terms
If Atachy materially changes this arbitration section after you first accept it, Atachy will provide notice as required by applicable law.
A material change will not apply retroactively to a dispute that accrued before the change merely because you continued using the Service.
19. Governing Law and Court Venue
Except to the extent the Federal Arbitration Act governs Section 18, these Terms and any dispute not required to be arbitrated are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.
This choice of law does not deprive you of consumer protections that cannot lawfully be waived under the law of your state of residence.
For disputes that may properly proceed in court rather than arbitration, you and Atachy consent to exclusive jurisdiction in the state and federal courts located in Oakland County, Michigan, except where applicable law gives you a nonwaivable right to proceed elsewhere.
20. Indemnification
To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Sowilo LLC, Atachy, and their owners, officers, employees, contractors, agents, affiliates, and licensors from third-party claims, liabilities, damages, losses, and reasonable costs arising from:
- Your unlawful use of the Service.
- User Content you submit.
- Your violation of these Terms.
- Your violation of another person's rights.
- Your fraud, impersonation, harassment, or unlawful conduct.
- Content or information you upload without sufficient rights or authority.
Your indemnification obligation does not apply to the extent a claim results from Atachy's own fraud, gross negligence, willful misconduct, or another matter for which indemnification cannot lawfully be required.
Atachy will provide reasonable notice of a covered third-party claim and may control the defense and settlement, provided that Atachy will not settle a claim in a manner that imposes a personal admission of wrongdoing or nonmonetary obligation on you without your consent.
21. Changes to the Service
Atachy may add, remove, modify, suspend, or discontinue features.
Atachy does not guarantee that a particular feature will remain available indefinitely.
If a change materially affects a paid subscription, Atachy will provide any notice, cancellation right, or other remedy required by applicable law.
Atachy will not activate a materially different biometric, voice-processing, or sensitive-data feature merely by relying on this general changes provision where applicable law requires a separate disclosure or consent.
22. Changes to These Terms
Atachy may update these Terms.
The current version will identify the "Last updated" date.
For material changes, Atachy will provide notice where required by applicable law.
If applicable law requires renewed affirmative agreement, Atachy will request that agreement rather than relying solely on continued use.
Changes to automatic-renewal terms are also subject to the subscription-notice requirements described in Section 12.
Changes to arbitration are subject to Section 18.8.
23. Electronic Communications
You consent to receive agreements, notices, disclosures, and other communications electronically where permitted by law.
Atachy may communicate through:
- Email.
- In-app notice.
- Push notification.
- The Service.
- Other electronic methods associated with your account.
You are responsible for maintaining a current email address.
Push notifications may display limited Service information on your device. A new-match notification may include the match partner's display name, and a new-message notification may include the sender's display name. Your operating system or device settings may permit that name to appear on a lock screen.
Atachy does not currently intend to include chat-message content, attachment-assessment results, or AI coach content in push-notification payloads at beta.
You are responsible for selecting device-notification settings appropriate for your privacy preferences.
This electronic-communications consent does not waive any legally required right to receive a notice in another form.
24. Assignment
You may not assign or transfer these Terms or your account without Atachy's prior written consent.
Atachy may assign these Terms in connection with a merger, acquisition, reorganization, financing, sale of assets, change of control, or transfer of the Atachy business, subject to applicable law.
25. Severability
If a provision of these Terms is held unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect, except where applicable law or Section 18 requires a different result for the arbitration agreement.
26. No Waiver
Failure to enforce a provision of these Terms is not a waiver of the right to enforce it later.
27. Entire Agreement
These Terms, together with the Privacy Policy and any additional terms, notices, consents, subscription disclosures, or other conditions presented for a specific feature or transaction, constitute the agreement between you and Atachy concerning the Service, except to the extent a separate written agreement expressly states otherwise.
For clarity, a legally required separate consent or notice is not eliminated merely because these Terms form part of the overall agreement.
28. Contact
Sowilo LLC d/b/a Atachy
Support: support@atachyapp.com
Legal notices and arbitration opt-out: legal@atachyapp.com